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Taking care of your Loved One Is What We Do BEST!

It's no secret, most of us would like to stay in our own home as we age. Yet, sometimes our loved ones just need a little extra help to remain comfortable at home. That's where Always Best Care can help....we are dedicated to exceeding expectations....always

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Home Care In Panorama Hills, AB

Home Care Panorama Hills, AB

They say that your golden years are the best years of your life. For most older Canadians, that's how it should be - a time to relax, reflect, and live life in a familiar place. After all, senior citizens in our country have worked tirelessly to build a better economy, serve their communities, and raise families.

However, as seniors grow older, completing daily tasks like showering and enjoying activities such as visiting the historic Panorama Hills gets harder without someone by their side. However, as seniors grow older, sometimes they cannot live independently without someone by their side to provide care. Unfortunately, many older Canadians aren't able to rely on their adult children for help. The reality in today's world is that family members do not have the skills or time to dedicate to caring for their parents. That's where Always Best Care Senior Services comes in.

Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live far away from long-term, institutionalized facilities and closer to the place where they feel most comfortable - their home. Home care in Panorama Hills, AB is a safe, effective way to give your loved ones the care they need when they need it the most.

 In-Home Care Panorama Hills, AB

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The Always Best Care Difference

Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they get older. We are proud to have helped more than 25,000 seniors maintain higher levels of dignity and respect. We focus on providing seniors with the highest level of in-home care available so that they may live happily and independently.

Unlike some senior care companies, we genuinely want to be included in our clients' lives. We believe that personalized care is always the better option over a "one size fits all" approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs. That way, they may provide care accordingly without compromising their wellbeing.

The Always Best Care difference lies in life's little moments - where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can't quite keep up with life's daily tasks or the child of a senior who needs regular in-home services, Always Best Care is here to help.

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“I highly recommend choosing this company. Excellent care toward their clients and willing to answer any questions. Reliable, friendly and supportive!”

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“Very friendly and reliable people! Easy to work with and provide exceptional care. Would recommend to anyone!”

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“ABC provides very caring, reliable and qualified support. I would highly recommend them. With their excellent staff, they make the process for getting care as easy and worry free as possible.”

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“Very happy with the exceptional care.”

Candace R.
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“ABC provided great care and we would highly recommend and will use again.”

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“Great people! Calgary needed this service and now it’s here”

Renny D.
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“So professional and caring! I am very happy with the care provided to my loved one. Would highly recommend them.”

Pamela W.
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TESTIMONIALS

“Always Best Care was amazing all around. The care our loved one received was fantastic. They were reliable, considerate and kind. I highly recommend their service for your family member!”

Jocelyn W.
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TESTIMONIALS

“Very trustworthy owners with huge experience in the industry. Highly recommend”

James C.

What is Non-Medical Senior Care in Panorama Hills, AB?

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Home is where the heart is. While that saying can sound a tad cliche, it is especially true for many seniors living in Canada. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age.

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When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.

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The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.

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At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one gets older, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.

 Senior Care Panorama Hills, AB

Types of Elderly Care in Panorama Hills, AB

To give our senior clients the best care possible, we offer a full spectrum of in-home care services:

Personal Care

Personal Care Services

If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes.

Common personal care services include assistance with:

  • Eating
  • Mobility Issues
  • Incontinence
  • Bathing
  • Dressing
  • Grooming

Respite Care Panorama Hills, AB
Home Helper

Home Helper Services

Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.

Common home helper care services include assistance with:

  • Medication Reminders
  • Meal Preparation
  • Pet Care
  • Prescription Refills
  • Morning Wake-Up
  • Walking
  • Reading
 Caregivers Panorama Hills, AB
Companionship Services

Companionship Services

Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite activities and hobbies while also receiving the care they need daily or weekly. That way, older adults can enjoy their favorite local activities, such as visiting Harvest Hills Park with friends while also receiving the care they need daily or weekly.

Common companionship services include:

  • Grocery Shopping
  • Transportation to Appointments
  • Nutritional Assistance
  • Conversation
  • Planning Outings
  • Completing Errands
  • Transportation to Community
  • Events and Social Outings
Home Care Panorama Hills, AB
Respite Care

Respite Care Services

According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy other activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress helps reduce the risks of caregiver burnout. So, if you've always wanted to eat at the local Il Chianti Restaurant No Connection to Chianti chain or visit Pittock Mansion, don't feel bad. Doing so is great for both you and your loved one.

When it comes to non-medical home care, our goal is to become a valuable part of your senior's daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible.

If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.

 In-Home Care Panorama Hills, AB

Benefits of Home Care in Panorama Hills, AB

Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:

Always Best Care offers a full array of care options for patients at all levels of health. With our trusted elderly care services, your loved one will receive the level of care necessary for them to enjoy the highest possible quality of life.

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Aging in Place: The Preferred Choice for Most Seniors

While it's true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit - something that is unavailable to many older people today.

In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a strange nursing home, seniors have the chance to stay at home where they feel the happiest and most comfortable.

Here are just a few of the reasons why older men and women prefer to age at home:

How much does a senior's home truly mean to them?

Studies on aging have found that more than half of seniors say their home's emotional value means more than how much their home is worth in monetary value. It stands to reason, then, that a senior's home is where they want to grow old.

With the help of elderly care in Panorama Hills, AB, seniors don't have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.

Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors' health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors.

Aging in place has been shown to improve seniors' quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.

For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom - much more so than in other settings like a nursing home. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.

More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it's usually easier and more affordable to help seniors age in place than it is to move them into an institutional care facility. According to the CBC, aging in place can be more affordable than living in a retirement home, which can cost thousands of dollars a month, with no extra care included.

In-home care services from Always Best Care, for instance, are often less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.

With ABC's home care services, seniors and their families have a greater level of control over their care plans. In-home care gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.

 Elderly Care Panorama Hills, AB

Affordable Care

In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you're worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.

Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.

At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.

In addition to our flexible care options, families should also consider the following resources to help offset potential home care costs:

If your loved one qualifies, some provinces in Canada help cover costs associated with home care. Review your province's laws and benefits, and make sure your senior's financial and medical needs meet eligibility requirements.
Attendance and aid benefits through military service can cover a portion of the costs associated with in-home care for veterans and their spouses.
Many senior care services like in-home care are included in long-term care insurance options. Research different long-term care solutions to find a plan that provides coverage for senior care.
Home care can be included as part of a senior's private insurance plan. Read over your loved one's insurance policy carefully or speak with their insurance provider to determine if in-home care is covered.
Depending on the life insurance plan, you may be able to apply your policy toward long-term care. You may be able to use long-term-care coverage to help pay for in-home elderly care.

During your Care Plan consultation with Always Best Care, your Care Coordinator will speak with you about in-home care costs and what options there may be to help meet your budget needs.

 Senior Care Panorama Hills, AB

Compassionate Care. Trusted Caregivers.

When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver's role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.

Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors' minds and give them something in which to be excited.

At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Panorama Hills, AB understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior's day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.

Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.

Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.

Assisted Living Referral Services

While it's true that many seniors prefer to age at home, sometimes in-home care isn't the best fit. For those seniors and their families, choosing an assisted living facility makes more sense. Unfortunately, finding the optimal care facility is easier said than done in today's day and age. That's when Always Best Care's assisted living referral services begin to make a lot of sense.

Assisted living is a form of housing intended for seniors who require varying degrees of medical and personal attention. Accommodations may include single rooms, apartments, or shared living arrangements. Assisted living communities are typically designed to resemble a home-like environment and are physically constructed to encourage the independence of residents.


Respite Care Panorama Hills, AB

At assisted living communities, seniors receive help with daily activities such as bathing, dressing, and eating. They may also benefit from coordination of services with outside healthcare providers, and monitoring of resident activities to ensure their health, safety, and well-being. Caregivers who work at assisted living communities can also provide medication administration and personal care services for older adults.

Other services offered within assisted living communities can include some or all of the following:

  • Housekeeping
  • Laundry
  • Recreational Activities
  • Social Outings
  • Emergency Medical Response
  • Medication Monitoring
  • Family Visitation
  • Personal Care
 Caregivers Panorama Hills, AB

At Always Best Care, our representatives can match your senior's emotional, physical, and financial needs with viable assisted living communities nearby. Results are based on comparative data, so you can select the best choice for you or your loved one.

Always Best Care works closely with local senior living communities to gain valuable knowledge that we then use to help seniors and their loved ones make informed decisions. This information can include basic care and rent, resident availability, and services provided. Because Always Best Care is compensated by these communities, we provide senior living referral services at no extra cost to you.

Some of the most popular assisted living communities to consider in our area include the following:

  • Covenant Care Holy Cross Manor
  • Sage Hill, an Optima Living community
  • Bethany Harvest Hills
  • Evanston Summit
  • The Manor Village Huntington Hills Retirement Home
  • Newport Harbour Seniors Community
Home Care Panorama Hills, AB

For many seniors, moving into a senior living community revolves around how and when they want to make a transition to more involved care. Some seniors are more proactive about transitioning to independent living. Others choose to remain home until their care needs or other requirements are satisfied. Remember - our staff is here to help. Contact our office today to learn more about assisted living communities and how we can find a facility that exceeds your expectations.

 In-Home Care Panorama Hills, AB

Taking the First Step with Always Best Care

The first step in getting quality in-home care starts with a personal consultation with an experienced ABC Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:

A discussion of your needs and how our trained caregivers can offer assistance in the most effective way

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A draft of your Care Plan, which includes highly detailed notes and a framework for the care that you or your senior will receive

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Discuss payment options and help coordinate billing with your insurance provider

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Our caregivers are trained to spot changes that clients exhibit, like mental and physical decline. As your trusted senior care company, we will constantly assess and update your Care Plan to meet any new emotional, intellectual, physical, and emotional needs.

If you have never considered in-home care before, we understand that you and your family may have concerns about your Care Plan and its Care Coordinator. To help give you peace of mind, know that every team member and caregiver must undergo comprehensive training before being assigned to a Care Plan.

At the end of the day, we only hire the best of the best at Always Best Care. Whether you need home care in Panorama Hills, AB 24-hours a day or only need a respite for a couple of hours, we are here to serve you.

When you're ready, we encourage you to contact your local Always Best Care representative to set up a Care Consultation. Our Care Coordinators would be happy to meet with you in person to get to know you better, discuss your needs, and help put together a personalized Care Plan specific to your needs.

 Elderly Care Panorama Hills, AB

Latest News in Panorama Hills, AB

Three Calgary school projects receive funding to accelerate construction

Construction of three Calgary-based schools, including two francophone schools in the city’s north and a charter academy in the southeast, will be expedited thanks to a provincial government funding program.The Alberta government said Wednesday that four previously announced school projects — three in Calgary, one in St. Albert — will advance from planning to either the design or construction phases.The funding comes from the province’s School Construction Accelerator Program, which includes $8.6 billion...

Construction of three Calgary-based schools, including two francophone schools in the city’s north and a charter academy in the southeast, will be expedited thanks to a provincial government funding program.

The Alberta government said Wednesday that four previously announced school projects — three in Calgary, one in St. Albert — will advance from planning to either the design or construction phases.

The funding comes from the province’s School Construction Accelerator Program, which includes $8.6 billion to build or renovate more than 130 schools across Alberta.

The program was implemented in 2024, designed to speed up the school construction process, according to a provincial government news release on Wednesday.

“Fast-tracking school projects cuts months off the timelines and moves them that much closer to opening their doors for students,” said Education Minister Demetrios Nicolaides. “Families in Calgary and St. Albert will see new classrooms sooner because we’re speeding up the work.”

This is the fifth batch of school accelerations since the program was created in 2024, Nicolaides noted.

The Calgary-based schools that will be accelerated include a francophone high school in Panorama Hills (grades 10 to 12) and a K-9 francophone Catholic school in the Hamptons. Both schools will be operated by southern Alberta’s francophone school board —Le Conseil scolaire FrancoSud.

“This represents a significant step toward addressing the needs of francophone families by improving access to modern and comparable educational infrastructure,” Gregory van Duyse, board chair of FrancoSud, said in the news release.

The other Calgary project receiving funding is for a modernization of a charter school for students in grades 9 to 12 in Quarry Park, adjacent to the Remington YMCA. The modernization of the Foundations for the Future Charter Academy will advance from the design phase to construction.

In its first year, the School Construction Accelerator Program fast-tracked 45 new school projects and approvals for 38 others, according to the province. The program advanced work on some school projects by up to nine-and-a-half months, and, in one case, by more than a year.

“We’re reducing delays and accelerating construction so students can learn in modern classrooms sooner,” Martin Long, the UCP government’s infrastructure minister, said in the news release. “By fast-tracking these projects, we’re turning plans into progress and delivering the schools growing communities urgently need.”

Since the program was announced, nine new or modernized schools have opened to students, adding or updating almost 6,000 student spaces across Alberta.

More than 120 school projects are currently underway, the release said, with additional investments to be announced in the 2026 provincial budget on Feb. 26.

Calgary pedestrian, 70, killed in collision with semi in Panorama Hills

; ; ;OTTAWA — There was no connection between a national security incident at the country's emergency stockpile warehouse in 2024 and an error that caused the loss of $20-million of medication, according to the Public Health Agency of Canada.The agency is correcting a statement one of its top officials made at a House of Commons committee last week.The committee had been investigating an incident in December 2024, in which the agency lost $20 million worth of pharmaceutical products from the National Emergency Stoc...

; ; ;

OTTAWA — There was no connection between a national security incident at the country's emergency stockpile warehouse in 2024 and an error that caused the loss of $20-million of medication, according to the Public Health Agency of Canada.

The agency is correcting a statement one of its top officials made at a House of Commons committee last week.

The committee had been investigating an incident in December 2024, in which the agency lost $20 million worth of pharmaceutical products from the National Emergency Stockpile after a freezer door came open.

Much of the discussion was held behind closed doors because of national security concerns.

During the public portion of the meeting, Conservative MP Dan Mazier questioned Stacey Mantha, the director general of PHAC's emergency management branch, about a possible security concern.

Mazier asked if PHAC was aware of "hostile foreign actors" who tried to access the emergency stockpile facility after the incident with the freezer.

Mantha replied that PHAC was "aware, through a vendor that we work closely with, that there was interest from a foreign national in obtaining access to our warehouse location. They did not."

She also told Mazier she would report back to the committee about which country the individual was from. She did not say whether PHAC believed the two incidents were related.

Mazier said in an interview that the response raised serious national security concerns and he would be pushing for more information.

In response to questions from The Canadian Press, a spokesperson for PHAC said in a statement that the incident happened in November, a month before the loss of medication, and the two were "not related in any way."

"PHAC received a request to access a warehouse in the context of equipment maintenance. This access was denied and the inquiry was flagged to corporate security as a suspicious incident," said Anna Maddison in a statement.

"As access was denied, the nationality of the individual seeking access was not further verified."

The incident was reported to "a lead security agency," the statement said.

The agency said it was not in fact sure the individual involved was a foreign national. In response to further questions on Monday, a spokesperson said a vendor told PHAC that the manufacturer of some freezer units offered to do "supplemental maintenance outside of the annual schedule, and that this would be conducted by personnel it was not sure were North American based."

PHAC officials decided that was irregular and flagged the request to security, and did not try to determine where the manufacturer was from.

The statement said the freezers in question were different units than the ones involved in the $20-million loss a month later.

It also said there were no other similar security incidents in 2024 or 2025.

Maddison said the information is being corrected with the committee.

The National Emergency Stockpile is a network of warehouses across the country where the government stores medical supplies, vaccines and emergency response equipment.

Three Calgary school projects receive funding to accelerate construction

Construction of three Calgary-based schools, including two francophone schools in the city’s north and a charter academy in the southeast, will be expedited thanks to a provincial government funding program.The Alberta government said Wednesday that four previously announced school projects — three in Calgary, one in St. Albert — will advance from planning to either the design or construction phases.The funding comes from the province’s School Construction Accelerator Program, which includes $8.6 billion...

Construction of three Calgary-based schools, including two francophone schools in the city’s north and a charter academy in the southeast, will be expedited thanks to a provincial government funding program.

The Alberta government said Wednesday that four previously announced school projects — three in Calgary, one in St. Albert — will advance from planning to either the design or construction phases.

The funding comes from the province’s School Construction Accelerator Program, which includes $8.6 billion to build or renovate more than 130 schools across Alberta.

The program was implemented in 2024, designed to speed up the school construction process, according to a provincial government news release on Wednesday.

“Fast-tracking school projects cuts months off the timelines and moves them that much closer to opening their doors for students,” said Education Minister Demetrios Nicolaides. “Families in Calgary and St. Albert will see new classrooms sooner because we’re speeding up the work.”

This is the fifth batch of school accelerations since the program was created in 2024, Nicolaides noted.

The Calgary-based schools that will be accelerated include a francophone high school in Panorama Hills (grades 10 to 12) and a K-9 francophone Catholic school in the Hamptons. Both schools will be operated by southern Alberta’s francophone school board —Le Conseil scolaire FrancoSud.

“This represents a significant step toward addressing the needs of francophone families by improving access to modern and comparable educational infrastructure,” Gregory van Duyse, board chair of FrancoSud, said in the news release.

The other Calgary project receiving funding is for a modernization of a charter school for students in grades 9 to 12 in Quarry Park, adjacent to the Remington YMCA. The modernization of the Foundations for the Future Charter Academy will advance from the design phase to construction.

In its first year, the School Construction Accelerator Program fast-tracked 45 new school projects and approvals for 38 others, according to the province. The program advanced work on some school projects by up to nine-and-a-half months, and, in one case, by more than a year.

“We’re reducing delays and accelerating construction so students can learn in modern classrooms sooner,” Martin Long, the UCP government’s infrastructure minister, said in the news release. “By fast-tracking these projects, we’re turning plans into progress and delivering the schools growing communities urgently need.”

Since the program was announced, nine new or modernized schools have opened to students, adding or updating almost 6,000 student spaces across Alberta.

More than 120 school projects are currently underway, the release said, with additional investments to be announced in the 2026 provincial budget on Feb. 26.

Calgary pedestrian, 70, killed in collision with semi in Panorama Hills

; ; ;OTTAWA — There was no connection between a national security incident at the country's emergency stockpile warehouse in 2024 and an error that caused the loss of $20-million of medication, according to the Public Health Agency of Canada.The agency is correcting a statement one of its top officials made at a House of Commons committee last week.The committee had been investigating an incident in December 2024, in which the agency lost $20 million worth of pharmaceutical products from the National Emergency Stoc...

; ; ;

OTTAWA — There was no connection between a national security incident at the country's emergency stockpile warehouse in 2024 and an error that caused the loss of $20-million of medication, according to the Public Health Agency of Canada.

The agency is correcting a statement one of its top officials made at a House of Commons committee last week.

The committee had been investigating an incident in December 2024, in which the agency lost $20 million worth of pharmaceutical products from the National Emergency Stockpile after a freezer door came open.

Much of the discussion was held behind closed doors because of national security concerns.

During the public portion of the meeting, Conservative MP Dan Mazier questioned Stacey Mantha, the director general of PHAC's emergency management branch, about a possible security concern.

Mazier asked if PHAC was aware of "hostile foreign actors" who tried to access the emergency stockpile facility after the incident with the freezer.

Mantha replied that PHAC was "aware, through a vendor that we work closely with, that there was interest from a foreign national in obtaining access to our warehouse location. They did not."

She also told Mazier she would report back to the committee about which country the individual was from. She did not say whether PHAC believed the two incidents were related.

Mazier said in an interview that the response raised serious national security concerns and he would be pushing for more information.

In response to questions from The Canadian Press, a spokesperson for PHAC said in a statement that the incident happened in November, a month before the loss of medication, and the two were "not related in any way."

"PHAC received a request to access a warehouse in the context of equipment maintenance. This access was denied and the inquiry was flagged to corporate security as a suspicious incident," said Anna Maddison in a statement.

"As access was denied, the nationality of the individual seeking access was not further verified."

The incident was reported to "a lead security agency," the statement said.

The agency said it was not in fact sure the individual involved was a foreign national. In response to further questions on Monday, a spokesperson said a vendor told PHAC that the manufacturer of some freezer units offered to do "supplemental maintenance outside of the annual schedule, and that this would be conducted by personnel it was not sure were North American based."

PHAC officials decided that was irregular and flagged the request to security, and did not try to determine where the manufacturer was from.

The statement said the freezers in question were different units than the ones involved in the $20-million loss a month later.

It also said there were no other similar security incidents in 2024 or 2025.

Maddison said the information is being corrected with the committee.

The National Emergency Stockpile is a network of warehouses across the country where the government stores medical supplies, vaccines and emergency response equipment.

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.