How to Apply for the Client Directed Home Care Program in NW Calgary
Navigating care options for a loved one can feel overwhelming, but it doesn’t have to be. If you live in Northwest Calgary and are looking for reliable in-home support, the Client Directed Home Care Program offers a refreshing alternative.
This program shifts control back to you and your family. Instead of being assigned a provider, you choose who comes into your home. Someone who fits your values, schedule, and comfort level. It’s practical, empowering, and designed to make care feel more personal and less like a system.
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Step-by-Step: How to Apply in NW Calgary
Step 1: Call 811 and Connect With an AHS Case Manager
Your journey begins with a simple call to Health Link by dialling 811.
Let them know you’re interested in applying for home care through the Client Directed Program.
You’ll be connected with an AHS case manager, who will guide you through the following steps and begin gathering information about your current needs and living situation.
Step 2: Complete Your AHS Home Care Assessment
Next, you’ll schedule an in-person assessment with your case manager.
During this visit, they’ll evaluate your physical health, home environment, and the level of support you require.
This is also your opportunity to ask questions and share any preferences or concerns.
Step 3: Review Your Care Plan and Approved Hours
After your assessment, your case manager will prepare a personalized care plan that outlines the types of services you qualify for and how many subsidized hours you’re approved to receive each month.
This plan forms the foundation for your in-home care. It’s tailored to your specific situation, whether that means helping a few times a week or more regular support.
If anything changes down the line, your care plan can be revisited and updated.
Step 4: Choose a Qualified Provider
You’re no longer limited to whichever agency AHS assigns.
You can select a team like Always Best Care, known in NW Calgary for delivering reliable, compassionate service.
Take time to speak with potential providers, learn about their approach, and decide who you feel most comfortable welcoming into your home.
Step 5: Begin Services With Personalized Support
Once you’ve chosen your provider, services can begin.
Your care team will work closely with you and your family to match you with a consistent caregiver and ensure your care plan is carried out exactly as intended.
Support is not only hands-on, it’s also administrative, emotional, and adaptable as your needs evolve.
What is the Client Directed Home Care Program?
The Client Directed Home Care Program is a government-funded initiative that gives Albertans greater control over their home care experience.
Instead of being assigned a provider by Alberta Health Services (AHS), eligible individuals now have the freedom to choose a qualified home care agency that aligns with their needs and values.
This shift encourages better service, more consistent care, and a stronger relationship between families and their chosen provider.
Who is Eligible for the Program?
The program is designed for Albertans who require regular home care support and want more say in how that care is delivered.
It’s ideal for seniors, people with chronic conditions, or those recovering from illness or surgery who prefer to remain at home rather than move into assisted living.
This program may be a perfect fit if you or a loved one would benefit from reliable, personalized care in a familiar setting.
Basic Eligibility Requirements
To qualify for the Client Directed Home Care Program, you must:
- Be a resident of Alberta with a valid Alberta Health Care card.
- Require a stable, predictable level of care on an ongoing basis.
- Undergo an assessment with an AHS case manager to determine your care needs.
Once approved, you’ll receive a care plan that outlines the services and support you’re entitled to, including the number of funded hours available each month.
What Services are Covered?
Services under this program are tailored to meet day-to-day needs and promote comfort, safety, and independence at home.
Depending on your AHS assessment, coverage may include:
- Personal hygiene assistance (bathing, grooming, toileting).
- Help with mobility and transfers.
- Meal preparation and light housekeeping.
- Medication reminders and monitoring.
- Respite care for family caregivers.
- Support with errands and appointments.
Each care plan is personalized, so services match your specific lifestyle and health goals.
Why Choose Always Best Care in NW Calgary?
When it comes to something as personal as home care, the provider you choose makes all the difference. Always Best Care in NW Calgary brings together professional expertise with a warm, people-first approach.
Families turn to us for a range of benefits, knowing their loved ones are in capable, compassionate hands. With a strong local presence and a track record of responsive, reliable care, we’re committed to making every client feel seen, supported, and respected.
Consistent Caregivers and Reliable Scheduling
One of the most common frustrations families face in traditional home care models is never knowing who will show up, or when.
At Always Best Care, we’ve designed our system differently.
We prioritize continuity, assigning you a dedicated caregiver who becomes familiar with your routine, preferences, and personality.
This consistency fosters trust and comfort, making every visit more effective and more meaningful. You can also count on us to arrive on time, every time. No surprises. No missed appointments. Just care you can depend on.
Compassionate, Client-Focused Support
Our team is guided by a deep respect for every client’s dignity, independence, and individuality. We take the time to listen, to understand your story, and to tailor our support accordingly.
With us, you’re never just a number; you’re at the centre of everything we do.
Direct Billing to Alberta Blue Cross
Always Best Care handles all direct billing to Alberta Blue Cross on your behalf.
Once your AHS assessment is complete and your care hours are approved, we will take care of the administrative details so you can focus on what matters most: your health and well-being.
No confusing forms, no back-and-forth, just simple, stress-free service from a provider who truly understands the system.
Start Your Home Care Journey Today With Always Best Care NW Calgary
Contact Always Best Care of Calgary NW at (403) 812-0778 to learn more and schedule your free consultation.
