Empowering Care: Exploring Alberta’s Client Directed Home Care Program in Edmonton

Finding the right home care provider shouldn’t feel like a guessing game. That’s why Alberta Health Services (AHS) introduced the Client Directed Home Care Program, giving families in Edmonton more control over their care choices. Instead of being assigned a provider without input, clients can now choose a trusted team—like Always Best Care in Edmonton—to deliver the support they need in the comfort of their own homes.
This program ensures better consistency, reliability, and personalized care, making home care a smoother and more positive experience. Whether it’s help with daily tasks, personal care, or companionship, having the freedom to select a provider makes all the difference.
The Client Directed Home Care Program
The Client Directed Home Care Program is a partnership between Alberta Health Services (AHS), Alberta Blue Cross, and qualified home care providers—like Always Best Care in Edmonton. This program allows families to choose their own home care provider, ensuring services are tailored to their needs.
Under this program, eligible Albertans receive home care services funding, billed directly to Alberta Blue Cross by the provider, making the process seamless. Services may include personal care, daily living assistance, housekeeping, and respite care, all designed to support independence at home.
A New Approach to Home Care in Alberta
Before this program, AHS assigned home care providers, often leading to delays, inconsistent caregivers, and unreliable scheduling. The Client Directed Home Care Program allows families to choose a provider they trust, improving accountability and care quality.
Moving Away from the Traditional Model
The old home care system left families with limited options. Now, with the ability to select a provider like Always Best Care in Edmonton, clients experience:
- Motivated providers who are committed to meeting expectations.
- Consistent caregivers instead of a revolving door of unfamiliar faces.
- Reliable, on-time care rather than unpredictable scheduling.
- Higher-quality support that leads to better health outcomes.
The Benefits of Client Directed Home Care
The Client Directed Home Care Program gives families in Edmonton more than just flexibility—it provides better care, greater accountability, and peace of mind. By allowing clients to choose their provider, this program ensures that home care services are personalized, reliable, and delivered by genuinely caring professionals.
Personalized and Consistent Care Services
Quality home care goes beyond just completing tasks—it’s about building trust and creating a sense of stability for those receiving support. With Always Best Care in Edmonton, clients benefit from personalized care plans that reflect their unique needs, preferences, and routines.
Whether it’s help with morning routines, meal preparation, or mobility support, our caregivers take the time to learn what works best for each client. One of the biggest advantages of client-directed home care is choosing a provider who ensures consistency. Thus, clients see familiar faces rather than a revolving door of different caregivers.
This consistency makes daily interactions more comfortable, fosters meaningful relationships, and leads to higher satisfaction and better overall well-being.
Reliable, On-Time Support for Daily Living
Dependability is at the core of great home care. Under the Client Directed Home Care Program, families can select a provider that values timeliness and reliability—something that was often lacking in the traditional system. Late or missed visits can cause stress and disrupt important routines, which is why Always Best Care in Edmonton prioritizes on-time service and dependable scheduling.
Knowing exactly when a caregiver will arrive each day provides clients and their families with peace of mind. Whether it’s assisting with morning hygiene, medication reminders, or meal preparation, reliable support helps seniors maintain independence and enjoy daily life without unnecessary disruptions.
Greater Accountability and Quality Assurance
When families have the power to choose their home care provider, agencies must consistently deliver high-quality service to remain a trusted option. The Client Directed Home Care Program ensures that providers are not only meeting but also exceeding expectations, knowing that families have the ability to make a switch if care doesn’t meet their standards.
At Always Best Care in Edmonton, accountability is more than just a requirement—it’s a promise. We believe in clear communication, responsiveness, and a client-first approach that ensures every aspect of care is tailored to the person receiving it. From regular check-ins with a dedicated care manager to ensuring caregivers are properly trained and engaged, we go the extra mile to uphold the highest standards of care.
This program empowers clients to receive care on their terms, making home care more transparent, responsive, and aligned with their needs.
Services Available Through the Client-Directed Home Care Program
The Client Directed Home Care Program is designed to provide flexible, personalized home care that meets each client’s unique needs. Instead of receiving a predetermined list of services, families can work with their chosen provider to ensure care is tailored to their loved one’s requirements.
Whether it’s personal care, housekeeping, mobility assistance, or respite support for family caregivers, this program ensures that seniors and those needing assistance can live safely and comfortably at home.
Personal Care and Daily Living Assistance
Daily routines like bathing, grooming, dressing, and mobility support can become challenging over time, but the right assistance makes all the difference. Through the Client Directed Home Care Program, families can ensure their loved ones receive help with essential daily tasks while maintaining dignity and independence.
Caregivers assist with toileting, personal hygiene, medication reminders, and mobility exercises, ensuring clients stay comfortable and safe at home. At Always Best Care in Edmonton, we take a gentle, respectful approach to personal care, ensuring every client feels supported and comfortable.
Housekeeping and Respite Care Options
A clean, organized home contributes to a safer, healthier living environment, but keeping up with household chores can be overwhelming. This program assists with light housekeeping tasks, including laundry, meal preparation, dusting, vacuuming, and general tidying. Caregivers ensure that home environments remain clutter-free and hazard-free, reducing fall risks and creating a more comfortable space for daily activities.
Tailored Support Based on AHS Assessments
No two clients have the same care needs, so Alberta Health Services conducts individualized assessments to determine the appropriate level of care for each person. AHS case managers evaluate medical conditions, mobility limitations, and daily living challenges to create a personalized care plan that outlines the type and number of hours of home care services covered each month.
Why Choose Always Best Care for Client Directed Home Care?
When selecting a home care provider through the Client Directed Home Care Program, families want trust, reliability, and compassionate care. Always Best Care in Edmonton is proud to be an approved provider, offering high-quality, personalized support that prioritizes each client’s needs.
Carefully Selected and Trained Caregivers
The right caregiver makes all the difference in a home care experience. That’s why at Always Best Care in Edmonton, we carefully select and train our caregivers to ensure they provide the highest level of professionalism and compassion. All caregivers undergo a thorough screening process, background checks, and extensive training before providing care.
A Culture of Compassion, Excellence, and Reliability
At Always Best Care in Edmonton, compassion, excellence, and reliability are at the heart of everything we do. Compassion means treating clients like family, listening to their needs, and ensuring they feel valued and respected. Excellence means going beyond the basics, ensuring that care plans are detailed, caregivers are well-trained, and services are consistently high-quality.
Dedicated Care Management for Individual Needs
Navigating home care services can feel overwhelming, but with Always Best Care, clients never have to figure things out alone. Every client in Edmonton’s Client Directed Home Care Program is assigned a dedicated care manager who oversees care services, addresses concerns, and makes adjustments as needed.
How to Get Started With the Client Directed Home Care Program
Enrolling in the Client Directed Home Care Program is a straightforward process that puts families in control of their home care choices. Instead of being assigned a provider without input, clients can choose a trusted home care agency—like Always Best Care in Edmonton—to deliver reliable, high-quality support.
Step 1: Call 811 for an AHS Assessment
AHS will evaluate your care needs and determine if you qualify for funding.
Step 2: Receive a Care Plan
Your case manager will provide a plan outlining the maximum hours of home care services covered each month.
Step 3: Choose Always Best Care as Your Provider
You can select Always Best Care in Edmonton as your trusted home care provider.
Step 4: Start Receiving Care
Once approved, we will work with you to develop a customized care schedule, ensuring reliable and compassionate support.
Take Control of Your Home Care – Choose the Provider That Puts You First!
With the Client Directed Home Care Program, home care services are no longer assigned randomly—you get to choose a provider that meets your needs. Always Best Care in Edmonton is proud to offer compassionate, consistent, high-quality home care, ensuring seniors receive the best support possible. Contact us today to learn how we can help you or your loved one live safely and comfortably at home.
Contact Always Best Care of Edmonton at (587) 407-1366 to learn more and schedule your free consultation.