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Accessibility Statement
At Always Best Care, we are committed to providing a user-friendly and inclusive online experience for all our customers, including those with disabilities. As a service provider operating in Canada, we are dedicated to complying with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) to ensure our website is accessible to everyone.
WCAG Checklists and Ongoing Audits
Our development team follows WCAG guidelines and utilizes comprehensive checklists to help ensure our website meets recognized accessibility standards, including those mandated by AODA. We conduct ongoing audits to identify and resolve potential accessibility issues. This iterative approach supports our goal of maintaining a fully accessible website and continuously enhancing the user experience.
Accessible Features
We have implemented a range of accessibility features to improve usability and navigation for all users, including but not limited to:
- Keyboard Navigation: Our website is fully navigable via keyboard, supporting users who may have difficulty using a mouse.
- Screen Reader Optimization: Our content is structured with proper HTML and ARIA attributes to support screen reader compatibility.
- Skip Navigation Links: “Skip to Main Content” links help users bypass repetitive menus and go directly to key content.
- Focus Indicators: Clear focus indicators assist keyboard users by visually highlighting active elements.
- Resizable Text: Content text can be resized using browser settings without compromising layout or functionality.
- Clear and Consistent Layout: Pages maintain consistent structure and design to support usability across all devices and assistive technologies.
- Consistent Headings and Structure: Logical heading levels improve navigation for users relying on screen readers.
- Accessible Forms: Forms include descriptive labels and accessible error messaging to facilitate completion.
- Contrast and Color Choices: We use color schemes and contrast levels that support readability for users with low vision or color deficiencies.
Contact Us
We value feedback and are committed to continuous improvement. If you encounter any accessibility barriers or have suggestions on how we can enhance accessibility, please let us know.
You can contact us via our online form or by calling 844.307.2273. We aim to respond promptly and address concerns in a timely and effective manner.
Continuous Improvement
Accessibility is an ongoing responsibility. We regularly review and update our practices to stay current with evolving accessibility standards, including updates to AODA and WCAG. Our goal is to provide an accessible and welcoming digital environment for all.