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Why Standard Home Care Options Aren’t Enough
Aging in place in Calgary presents unique challenges. From the isolation of long winters to the physical risks of icy walkways, the environment demands vigilance.
Historically, families relying on Alberta Health Services (AHS) faced a “revolving door” of caregivers: strangers assigned based on availability, not compatibility. While efficient for the system, this fragmentation disrupts the routine and trust essential for seniors with dementia or complex conditions.
There is a better way.
Enter Client Directed Home Care Invoicing (CDHCI): Control, Continuity, and Funding
Client Directed Home Care Invoicing (CDHCI) is a fundamental shift in how home care is delivered in Alberta. It moves the power from the institution to you.
- You Choose the Provider: Instead of being assigned a random agency, you can select your provider (e.g., Always Best Care of Calgary NW) based on reputation and fit.
- AHS Pays the Bill: AHS funds your choice via Alberta Blue Cross.
- We Handle the Paperwork: Unlike “Self-Managed Care,” where you become the employer, we handle all direct billing. You simply receive the care.
The Result: Your loved one receives consistent care from a dedicated team, subsidized by the public funding they are entitled to.
Why NW Calgary Families Choose Always Best Care
1. The Employee-Based Safety Shield
Many agencies connect you with “independent contractors.” If a contractor slips on your icy driveway or gets injured lifting your loved one, you could be liable for workplace injury claims.
- Our Promise: Every Always Best Care caregiver is a WCB-insured employee. We carry the General Liability Insurance. We handle the training. We manage the risk.
- Vetting: We mandate rigorous police information checks for the vulnerable sector and use psychometric profiling to match caregivers by temperament, not just availability.
2. The Hybrid Model: Seamless Support
AHS may fund 4 hours of care, but your loved one needs 24-hour safety. We bridge the gap without disrupting the senior.
- AHS Funded Hours: Billed directly to Blue Cross.
- Private Pay Hours: Invoiced transparently to you.To the senior, there is no change. The same trusted caregiver remains by their side for the entire shift.
3. Technology-Enhanced Safety
Human caregivers cannot be in every room at once. We augment our staff with advanced tools:
- Sensi.AI: An audio-analytics platform that detects anomalies (thuds, cries for help) and tracks health trends like increased coughing, alerting staff before emergencies occur.
- Balance Tracking: Computerized posturography to measure sway and predict fall risks, allowing us to adjust care plans proactively.
NW Calgary Families That Found Relief at Always Best Care
The transition to home care is a daunting milestone for any Calgary family. We’ve helped countless NW Calgary families trade the administrative headache of AHS paperwork for high-quality, clinical consistency. Here are their stories:
“This business has knowledgeable staff who communicate effectively. They are approachable and willing to tailor their services to meet your needs!”
Understanding the CDHCI Financials
Self-Managed Care (SMC)
- High. You act as the employer (Payroll, CRA, T4s).
CDHCI (Always Best Care)
- Zero. We handle all payroll and taxes.
Your Roadmap to Care in NW Calgary
The “Information Therapy” Consultation
Call us before you call AHS. We will help you understand the assessment criteria so you can articulate your needs effectively.
The AHS Assessment
Call 811 (Health Link) to request an assessment. When the Case Manager arrives, explicitly state: “We want to participate in the CDHCI program, and we have selected Always Best Care of Calgary NW as our provider.”
Implementation
We coordinate with your Case Manager, sign the agreements, and begin care, often within days.
Ready to Secure the Care Your Family Deserves?
Access the AHS Client-Directed Home Care Invoicing Guide
Fill out the form below to download “A Guide to Alberta’s Client Directed Home Care Invoicing Program.”