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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Oakville

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Oakville.

Call today (905) 592-4886
Or email [email protected]
508-700 Dorval Drive
Oakville, ON L6K 3V3

Always Best Care combines national strength and standards with local accessibility and personal service. Steve Kelly, the owner of Always Best Care of Oakville, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family’s journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we’ll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

 

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that “we only hire care providers we would have care for our own loved ones.”

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across North America, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Oakville and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Steve Kelly

    Steve Kelly

    Owner/Care Coordinator
    View Full Bio
  • Coree Moulder

    Coree Moulder

    Executive Director – Operations
    View Full Bio
  • Aisha Nembhard

    Aisha Nembhard

    Recruiter/Staff Coordinator
    View Full Bio
  • Tara Houser

    Tara Houser

    Staff Coordinator
    View Full Bio
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TESTIMONIALS

“Thank you for hosting the Dementia Live session. I am so grateful for this opportunity to understand what my loved one is going through and learn strategies to help them cope with dementia. It was nice to be in a room of people that understand, support and can relate to the up’s and down’s of coping with a loved one that has dementia.”

Tricia
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TESTIMONIALS

“Always Best Care provided me with with very nice and practical care givers following my recent knee surgery. Will totally use them again when the other knee or something else is done.”

Bruce M.
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TESTIMONIALS

“I have terrific care for my father from Always Best Care The Personal Support Workers ensure my dad remembers to take his medication and that he has lots of food to eat and enogh to drink. The managers are good at letting me know when they have to make a staffing change for the day. I have piece of mind and I know everything is going to be alright when I am away. Thanks to Always Best Care!”

Derek B.
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TESTIMONIALS

“My husband had a stroke/brain bleed almost 3 yrs ago & we have been exposed to many agencies This particular agency had gone above & beyond to ensure ALL needs were met by finding just the right PSW for my hubby & our home environment. The personal touch provided, made both my husband & I feel that our struggles are real & the staff genuinely care. ALWAYS BEST CARE is just that… the best care. A special thank you to Coree!!”

Leslie F.
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TESTIMONIALS

“Always Best Care Senior Services helps my loved one out with bathing and meal preparation mainly, which is very important to have provided for her on a consistent daily basis. The office staff is always very consistent in getting back to me with emails and providing a helping hand. They have been extremely diligent in making sure we have the best care we can get so I’d certainly recommend them.”

Carl P.
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TESTIMONIALS

“ABC helps my loved one out with bathing and meal preparation mainly, which is very important to have provided for her on a consistent daily basis. The office staff is always very consistent in getting back to me with emails and providing a helping hand. They have been extremely diligent in making sure we have the best care we can get so I’d certainly recommend them.”

Latasha M.
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TESTIMONIALS

“I am grateful that Always Best Care is here to help me. I am not sure what they could do better. They come and help me with transportation for appointments and errands. I like that they are courteous, pleasant and everything I was used to.”

Gesa R.
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TESTIMONIALS

“I am grateful that Always Best Care is here to help me. I am not sure what they could do better. They come and help me with transportation for appointments and errands. I like that they are courteous, pleasant and everything I was used to.”

Catheryn F.
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TESTIMONIALS

“ABC has really helped ease my concerns and worries when caring for my loved one especially when im travelling. From the first connection with Steve to assigning PSWs to communicating with Coree my experience has been and continues to be amazing. Coree is exceptional in her work and always responds to our requests even on short notice. The PSW we have is also exceptional and goes above and beyond her duties. I could not have asked for more devoted help than from this company. Highly recommended. The are upfront, honest, trustworthy, and punctual. Great company.”

Deanna S.
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TESTIMONIALS

“We had a fabulous experience with Always Best Care Senior Services. We needed unexpected immediate care for my Mom and Corrie was able to get everything arranged for us right away. She was very understanding, explained everything and willing to do anything she could to help. The caregivers that helped my Mom were wonderful and made her feel very comfortable. Would highly recommend them.”

Heather D.
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TESTIMONIALS

“Amazing organization. Very pleased at every aspect. I’m over thousand miles away from my mother and I feel blessed to have this group be on call for my mother when needed. Kindest Regards, Oliver”

Oliver D.
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TESTIMONIALS

“I am a personal support worker at ABC, I’ve been working at ABC for about 10 months now. One thing I can recommend about working at ABC is that they are always available and quick to support (you).”

Goldie W.
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TESTIMONIALS

“I had to engage Always Best Care for assistance with my parents. From my first call with Steve to the PSW they assigned to help out, I have been very impressed with their service. I wont hesitate to reccommend them to anyone.”

Kushan F.
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TESTIMONIALS

“In a difficult pandemic and job hiring environment they showed up every day on time to care for my mother-in-law as she recovered from knee replacement surgery. Everyone was warm, attentive, professional and caring. They earn and deserve your business .”

Julian W.
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TESTIMONIALS

“Thank you the team at Always Best Care! They were instrumental in helping us to navigate what options we had in supporting my Dad as he recovers from a broken hip. Having them kindly answer questions helped to alleviate what is a stressful and difficult time for families. We were set-up with much needed PSW support on extremely short notice…and over the holidays too! The team has been very professional and caring in the services they have provided including adhering to safety protocols in the current environment. Additionally, they have been flexible in managing scheduling changes and have provided prompt updates as needed. Our family has been very pleased with Always Best Care Senior Services and appreciative of the peace of mind and support their services offer.”

Jennifer H.
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TESTIMONIALS

“I have been caring for my 85 year old Mom in my home for just over a year. My Mom lives with Alzheimer’s and requires assistance with most all aspects of her life. ABC was recommended to me by the LIHN and thank goodness they made the recommendation! Compared to the experiences I’ve had with other agencies they have been AMAZING! The customer service I’ve received is exceptional – they are responsive and agile working hard to ensure that I haven’t been without support throughout the pandemic. That, I think is a miracle! The caregivers are great – friendly, kind, and have taken very good care of my Mom. I can’t recommend ABC enough!”

Lisa B.
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TESTIMONIALS

“I had to engage Always Best Care for assistance with my parents. From my first call with Steve to the PSW they assigned to help out, I have been very impressed with their service. I wont hesitate to reccommend them to anyone.”

Kushan F.
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TESTIMONIALS

“Thank you to Always Best Care Senior Services for help with my grandmother after her surgery. My first panicked phone call was answered with care and calm. Their consultation and admission process was simple but thorough and they paired my grandma with a great team of caregivers. We are quite happy with their services and look forward to continuing on! Thank you Coree for bringing the heart into homecare!”

Ashley M.
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TESTIMONIALS

“I had a wonderful experience with the team at Always Best Care! I was very worried about doing this, but the team was so professional and so friendly they made me feel so much better. They took amazing care of my grandparents and made them feel just as comfortable and supported as I did. They truly were the best and I highly recommend.”

Brittany T.
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TESTIMONIALS

“Always Best Care provided excellent service for my elderly mother after she had a fall. The staff was informative, caring, empathetic, and flexible. Angela was a wonderful caregiver, very compassionate and professional. My mother was not keen on a caregiver coming but was put at ease and was very appreciative of her care. I highly recommend this agency for anyone’s home care needs.”

Melissa M.

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