Always Best Care Special Care Services

“I had the pleasure of meeting Steve Kelly at Always Best Care and was truly impressed by his compassion and professionalism. He has a deep understanding of the challenges families face—especially those caring for parents or grandparents with dementia—and provides thoughtful, supportive guidance every step of the way. With services like PSW support, in-home care, and personalized care planning, Steve and his team ensure families have the help they need when it matters most. I would confidently recommend ABC to anyone seeking trusted, caring support for their loved ones.”

“5 Stars. Always Best Care offered kind and professional support when my 90 year old Mom needed it most. Absolutely grateful. Thank You again.”

“Excellent service! My mother experienced rapid dementia decline and we needed short term support for her safety (wandering) while making new living arrangements. Steve impressed me immediately with how quickly he responded and was able to provide support. He really took the time to understand and address my concerns, asking great questions to get to know my mother so the team could provide the best care in ways that were comfortable for her. PSW’s Jennifer and Rose were both great fits for my mom, really connecting with her. Each morning I received an update on how the night went – these gave me assurance, and also helped me understand how to better communicate with my mother, so we can spending time together again instead of me always focusing on taking care of things.”

“I want to say how amazing our experience with Always Best Care has been. The PSWs that took care of my mother were wonderful with her: caring, patient and treated her with compassion and dignity. The service from the company was flexible, organized, accomodating and their focus was on our needs, not what worked for them. If we ever needed this service again, I would not hesitate to call them. Thank you to all of you for taking care of her.”

“Steve Kelly from Always Best Care is truly exceptional. I’ve seen firsthand how much knowledge he brings to families navigating dementia and Alzheimer’s — including my own, with a mother-in-law who’s affected. His breadth of knowledge, the depth of understanding, the tools he offers, and the support he provides are incredible. What stands out most is Steve himself: compassionate, friendly, and genuinely invested in helping people feel supported during an overwhelming time. If you ever need guidance with senior care or dementia-related challenges, Steve is someone you can trust completely. Jacquie Manore”

“I met Steve Kelly and sought advice in regards to my elderly parents home care needs due to their age and mobility issues. He kindly guided me through the right path and gave me valuable tips and advice. Steve and his team have the passion to help people especially seniors to maintain a safe and independent lifestyle . They are committed to provide the best care that suits individuals specific needs with the most consistent and loving care. I would definitely recommend Steve and his team if you or any loved ones need in home or hospital to home care , “personal support worker” services.”

“Steve Kelly is committed and dedicated to providing the best care possible for your loved ones. If you need home care after surgery and illness, or need help with aging loved ones, Always Best Care is there to help!”

“Always Best Care provides compassionate, reliable support that truly puts families at ease. Their PSWs are attentive, respectful, and genuinely invested in the well-being of those they care for. Under the leadership of Steve Kelly who is a compassionate, well-organized and trustworthy leader who truly has the families’ best interest at heart. He has cultivated an accessible and thoughtful solution for families in need and I would never hesitate to recommend them.”

“Always best care is a great option for in-home care for your elderly ones. Their team is compassionate and experienced. They offered different flexible options like full 24 hr care to a once a week visit when needed and they prepare a unique plan!. Talk to Steve and he will find the right option for your loved ones.”

“I would not hesitate to recommend the team at Always Best Care! You can tell just from your first discussions with them that they put client needs first and are able to offer whatever level of support or care is necessary. I wasn’t aware until recently that they can even provide companionship and light housework support to prolong the time a loved one can stay independent in their own home. For any care needs, have a discussion with Always Best Care.”

“I recently met with Steve from Always Best Care and was genuinely impressed by his deep understanding of the gaps in the current healthcare system for Canadian seniors. Going through a recent issue with my mother really opened my eyes to these shortcomings. Steve is incredibly knowledgeable and tuned in to the specific needs of seniors who wish to remain living independently in their own homes. He is dedicated to ensuring they receive the necessary support and care. Highly recommended!”

“I/We have had such a great experience working with Coree and her team. Very flexible and communication has been excellent”

“Always Best Care certainly lives up to their name and more !!! My first call to Coree/Steve confirmed that .I was looking for overnight caregiver for my 84 year old sister following her knee replacement surgery. Coree came to her home for initial assessment confirmed my decision. She was thorough, caring, friendly and understanding of Susan’s needs. Following surgery Susan had to stay in hospital for a few days They were extremely flexible on moving the caregivers starting date forward .Marianne was amazing !!! Many thanks to all three of you for making this transition a very stress free and comfortable one!!! Cindy”

“Always Best Care has been a tremendous support for our family. We needed home care for a loved one living with dementia, and their team exceeded our expectations. From our first meeting, they were professional, kind, and truly attentive to our needs. The caregiver assigned was reliable, patient, and treated our loved one with compassion and respect.”

“Coree and Steve did an amazing job adapting to our changing needs for scheduling help for our mother. All of the PSW staff that helped take care of my mother – who was recovering from surgery and also has some dementia – were excellent. I highly recommend Always Best Care and would definitely use them again when we need private PSW support.”

“We reached out to Always Best Care when we were in crisis with our mother and needed urgent in home care. They were immediately able to help us. Coree understands how difficult it is to deal with a parent who has dementia and that as a family we struggle to navigate what is the “right” thing to do. Always Best Care have been supportive and understanding as we have had to pivot and make changes in our home care plan. Their home care providers are compassionate and kind. I highly recommend their services.”

“Thank you to the kind and caring team at Always Best Care. You were there during a difficult transition for my dad. I felt comforted to know that he was in good hands.”

“Right from the beginning I knew Always Best Care was the right choice to help support my mother for post-surgery care for her hip-replacement. From my initial phone conversation followed by in-person consultation, Coree the Executive Director was outstanding. She was professional, supportive, attentive and reassuring, taking time to answer our questions. As my mom’s needs changed, Coree was easily accessible and flexible in accommodating scheduling requests. Not to mention she would call to check up on my mom to see how she was progressing.Thank you to Coree and the PSW team at Always Best Care for being reliable, empathetic and caring. We will definitely reach out again when needed.”

“My mom had a fall and broke both wrists. After being released from respite care Coree and her staff from ABC came highly recommended. Mom’s home care was amazing, the staff were so kind and attentive to her needs. When it was time to reduce the number of weekly visits she was accommodated immediately. I can’t thank them enough for their ongoing communication with us. It was also a very emotional time, from being totally independent to all of the sudden needing assistance. My mom said to me on several occasions ‘the PSWs treated me with dignity and kindness, they were like friends’. I would highly recommend their services. It gave our family peace of mind knowing mom was being so well looked after and we noticed how her spirits improved along with her recovery.”

“We have used Always Best Care for almost a year and the service is wonderful. Made my elderly mother feel so comfortable and enjoyed the company immensely. Thank you for being so caring!”

“Amazing service! We have been using this agency for over 2 years and very satisfied with the quality of service. The nurses are well trained, pleasant demeanor, professional and always punctual. They are also very flexible with cancellation requests last minute service requests and overall scheduling. Our most valued aspect of this service is having the same two nurses on a consistent basis, we have come to know them well and trust them in our home. We would recommend ABC without reservations to anyone looking for this type of service. Thank you to Steve, Coree and the rest of the team, you have made our life challenges a little easier to manage.”

“Capable and Caring. Recommended.”

“We have utilized the services of Always Best Care on 2 separate occasions for post operation, in-home support. We have nern most impressed on both occasions by the quality of the staff, responsiveness and flexibility of the executives of the company. The services provided allowed in home recovery vs in a nursing home or rehab facility. I recommend them”

“I had a full knee replacement and was on my own, always best care was amazing!! Their staff, coordinators and management are all empathetic, professional and flexible. Navine, Lynn and Jaszmine all went above and beyond everyday for me and a special shout out to Navine who was always superb!!! Great value outstanding service and Coree made me feel comfortable and confident everything would be ok… I cannot say enough good things about this company, they really came through for me in a tough time :)”

“So happy! Right from the beginning it was right. Coree our Coordinator was so reassuring. Tara our Scheduler was so accommodating and the PSWs were great! They were reliable and caring. I will be going to Always Best Care for all of our support needs.”

“Thank you for hosting the Dementia Live session. I am so grateful for this opportunity to understand what my loved one is going through and learn strategies to help them cope with dementia. It was nice to be in a room of people that understand, support and can relate to the up’s and down’s of coping with a loved one that has dementia.”

“Thank you Always Best Care… we’ve had them in taking care of my dad for over-night shifts and they’ve been prompt, professional, super pleasant and generally great to deal with. We will continue to use their services. Definitely recommend!”

“I chose Always Best Care supports for my mother with dementia because they were flexible and reasonable. My mom received high quality care. There were a couple times when due to surgery or hospitalization, I requested additional supports and they were arranged creatively, quickly and in an incredibly supportive manner. At the end of her life, she received loving palliative supports. Supports are person centred and person directed. Always Best Care is a modern, responsive care provider seeking to provide the best quality of life to people and their families. I feel blessed to have found their services. Thank you Always Best Care Oakville! Kerri Jean”

“We chose Always Best Care after an extensive search for a PSW for my father in the Oakville/Burlington area, and couldn’t be more pleased with the service. Both Steve and Lynn are consummate professionals who obviously take pride in their work. Highly recommended.”

“Working with Always Best Care, Oakville was an amazing experience. They sponsored my 2-piece music duo in several retirement homes and the joy they brought the residents was incredible. It was also wonderful watching Coree and her staff spoil the seniors while we performed. This company truly cares about their clients and you can see it in everything they do.”

“Always Best Care provided me with with very nice and practical care givers following my recent knee surgery. Will totally use them again when the other knee or something else is done.”

“I have terrific care for my father from Always Best Care The Personal Support Workers ensure my dad remembers to take his medication and that he has lots of food to eat and enogh to drink. The managers are good at letting me know when they have to make a staffing change for the day. I have piece of mind and I know everything is going to be alright when I am away. Thanks to Always Best Care!”

“My husband had a stroke/brain bleed almost 3 yrs ago & we have been exposed to many agencies This particular agency had gone above & beyond to ensure ALL needs were met by finding just the right PSW for my hubby & our home environment. The personal touch provided, made both my husband & I feel that our struggles are real & the staff genuinely care. ALWAYS BEST CARE is just that… the best care. A special thank you to Coree!!”

“Always Best Care Senior Services helps my loved one out with bathing and meal preparation mainly, which is very important to have provided for her on a consistent daily basis. The office staff is always very consistent in getting back to me with emails and providing a helping hand. They have been extremely diligent in making sure we have the best care we can get so I’d certainly recommend them.”

“ABC helps my loved one out with bathing and meal preparation mainly, which is very important to have provided for her on a consistent daily basis. The office staff is always very consistent in getting back to me with emails and providing a helping hand. They have been extremely diligent in making sure we have the best care we can get so I’d certainly recommend them.”

“I am grateful that Always Best Care is here to help me. I am not sure what they could do better. They come and help me with transportation for appointments and errands. I like that they are courteous, pleasant and everything I was used to.”

“I am grateful that Always Best Care is here to help me. I am not sure what they could do better. They come and help me with transportation for appointments and errands. I like that they are courteous, pleasant and everything I was used to.”

“ABC has really helped ease my concerns and worries when caring for my loved one especially when im travelling. From the first connection with Steve to assigning PSWs to communicating with Coree my experience has been and continues to be amazing. Coree is exceptional in her work and always responds to our requests even on short notice. The PSW we have is also exceptional and goes above and beyond her duties. I could not have asked for more devoted help than from this company. Highly recommended. The are upfront, honest, trustworthy, and punctual. Great company.”

“Amazing organization. Very pleased at every aspect. I’m over thousand miles away from my mother and I feel blessed to have this group be on call for my mother when needed. Kindest Regards, Oliver”

“We had a fabulous experience with Always Best Care Senior Services. We needed unexpected immediate care for my Mom and Corrie was able to get everything arranged for us right away. She was very understanding, explained everything and willing to do anything she could to help. The caregivers that helped my Mom were wonderful and made her feel very comfortable. Would highly recommend them.”

“I am a personal support worker at ABC, I’ve been working at ABC for about 10 months now. One thing I can recommend about working at ABC is that they are always available and quick to support (you).”

“I have been caring for my 85 year old Mom in my home for just over a year. My Mom lives with Alzheimer’s and requires assistance with most all aspects of her life. ABC was recommended to me by the LIHN and thank goodness they made the recommendation! Compared to the experiences I’ve had with other agencies they have been AMAZING! The customer service I’ve received is exceptional – they are responsive and agile working hard to ensure that I haven’t been without support throughout the pandemic. That, I think is a miracle! The caregivers are great – friendly, kind, and have taken very good care of my Mom. I can’t recommend ABC enough!”

“Thank you the team at Always Best Care! They were instrumental in helping us to navigate what options we had in supporting my Dad as he recovers from a broken hip. Having them kindly answer questions helped to alleviate what is a stressful and difficult time for families. We were set-up with much needed PSW support on extremely short notice…and over the holidays too! The team has been very professional and caring in the services they have provided including adhering to safety protocols in the current environment. Additionally, they have been flexible in managing scheduling changes and have provided prompt updates as needed. Our family has been very pleased with Always Best Care Senior Services and appreciative of the peace of mind and support their services offer.”

“In a difficult pandemic and job hiring environment they showed up every day on time to care for my mother-in-law as she recovered from knee replacement surgery. Everyone was warm, attentive, professional and caring. They earn and deserve your business .”

“I had to engage Always Best Care for assistance with my parents. From my first call with Steve to the PSW they assigned to help out, I have been very impressed with their service. I wont hesitate to reccommend them to anyone.”

“I had to engage Always Best Care for assistance with my parents. From my first call with Steve to the PSW they assigned to help out, I have been very impressed with their service. I wont hesitate to reccommend them to anyone.”

“Thank you to Always Best Care Senior Services for help with my grandmother after her surgery. My first panicked phone call was answered with care and calm. Their consultation and admission process was simple but thorough and they paired my grandma with a great team of caregivers. We are quite happy with their services and look forward to continuing on! Thank you Coree for bringing the heart into homecare!”

“I had a wonderful experience with the team at Always Best Care! I was very worried about doing this, but the team was so professional and so friendly they made me feel so much better. They took amazing care of my grandparents and made them feel just as comfortable and supported as I did. They truly were the best and I highly recommend.”

“Always Best Care provided excellent service for my elderly mother after she had a fall. The staff was informative, caring, empathetic, and flexible. Angela was a wonderful caregiver, very compassionate and professional. My mother was not keen on a caregiver coming but was put at ease and was very appreciative of her care. I highly recommend this agency for anyone’s home care needs.”

“I had a wonderful experience with the team at Always Best Care! I was very worried about doing this, but the team was so professional and so friendly they made me feel so much better. They took amazing care of my grandparents and made them feel just as comfortable and supported as I did. They truly were the best and I highly recommend.”